Hamburg Airport boosts safety and efficiency in incident management with SAP S/4HANA EHS – fully integrated and future-proof

A situation many are familiar with

An occupational accident occurs.

The incident is recorded in the system.
A process is triggered – at least partially.
Some steps run in a structured manner, while others remain manual.

And in the end, the question often remains: Are we truly using this information to become sustainably safer?

The starting point: Proven, but no longer sufficient

As part of the transformation, Hamburg Airport (Flughafen Hamburg GmbH) faced a clear challenge:

Migrating from the classic SAP EHS Incident Management to SAP EHSM and subsequently into SAP S/4HANA EHS

The existing setup was:

• Functional and established
• However, technologically outdated and not supported by SAP S/4HANA
• Only limitedly integrated into adjacent processes

It quickly became clear:

→ This is not just about a technical migration
→ It is about the further development of the entire safety management system

The turning point: From a system to an end-to-end solution

Hamburg Airport consciously seized this transformation as an opportunity:

The introduction of SAP S/4HANA EHS Workplace Safety Incident Management

With a clear objective: An integrated system that maps the entire lifecycle of an event

The new reality in daily operations

An incident occurs – but this time, the process is different:

• Events are recorded digitally and in a structured manner, including near-misses and observations.
• The system initiates supported, guided investigation processes.
• Responsible parties are informed via system-supported notifications.
• Measures and tasks are consistently tracked.
• Reports for employers’ liability insurance associations, accident insurance funds, and authorities can be generated and dispatched.

What was previously partially fragmented is today: A seamless, transparent process.

From recording to managing

The true strength lies in the data utilization:

• KPI-based reporting
• Early detection of risks and trends
• Informed decision-making in occupational health and safety

Operational data is transformed into a strategic management tool.

Integration as a Success Factor

A core component of the solution:

• SAP HCM & Time Management
• SAP Plant Maintenance (PM)
• Business Partner Concept
• External systems (e.g., ID/badging systems)

The result:

→ Consistent processes without media discontinuities
→ An integrated overall picture instead of isolated solutions

The Perspective: A Platform for Modern EHS

The solution is intentionally designed to be future-proof:

• Hazardous Substance Management
• Risk Assessments
• Inspections
• Operating Instructions

Expandable and flexible – without system disruptions.

Key takeaways for Occupational Health and Safety Officers

1. Migration is more than just technology

True added value is only created through process integration and standardization.

2. Guided processes increase quality

Automation ensures reliability and compliance.

3. Data creates genuine prevention

Only those who use data systematically can actively manage risks.

Conclusion

Hamburg Airport has consistently implemented this transformation:

From a classic system
→to an integrated, digital safety solution

And thus from reactive processes
→ to proactive safety management

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